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培养秘书人才，特别注重口语和写作能力的培养。全书实用性强。
内容简介
从培养秘书人才的英语实际应用能力出发，特别突出对口语和写作能力的培养。口语部分本教材围绕秘书工作的日常活动展开，包括接待工作、接打电话、业务电话、会议安排、处理事务等五章，写作部分围绕秘书工作中的各类文书写作而展开，内容包括工作文书、礼仪文书、社交文书、人力资源文书和商务文书。全书内容深浅得当，实用性强。
作者简介
冯修文副教授
上海外国语大学硕士研究生，中国翻译协会会员。现任教上海建桥学院文传系，文秘专业副主任。主编教材4部，其中《现代服务英语·基础篇》为独立编著，参编教材《商务函电》获2007年上海市优秀教材三等奖。承担市部级课题3项，其中《外国品牌名和商标名中文翻译研究》为上海市语委会“十一五”重点课题。在核心期刊及国家级期刊发表学术论文20余篇。$$$$$冯修文编译。$$$$$冯修文，副教授，上海剑桥学院。主编文秘类教材6部，其他专业英语类教材10部。在核心期刊及期刊发表学术论文二十余篇，承担上海市级课题两项，其中一项为上海市“十一五“重点课题。
章节目录
版权信息
第三版前言
PartⅠSpoken English for Secretary
Chapter One Reception
Section 1 At the Office
Section 2 At the Exhibitions & Conventions
Section 3 At the Airport
Chapter Two Making & Answering Telephone Calls
Section 1 Putting through Telephone Calls
Section 2 Leaving a Message on the Phone
Section 3 Making the Wrong Telephone Calls
Chapter Three Business Communication onthe Phone
Section 1 Making Appointments
Section 2 Making Reservations
Section 3 Seeking Information
Chapter Four Conference Arrangement
Section 1 Before the Conference
Section 2 During the Conference
Section 3 Post-Conference
Chapter Five Management of Business
Section 1 Something Urgent
Section 2 Letters Processing
Section 3 Complaint Settlement
PartⅡDocument Writing
Chapter One Work Documents
Section 1 Announcement
Section 2 Meeting Arrangement
Section 3 Meeting Minutes
Section 4 MEMOs
Section 5 Business Trip Arrangement
Chapter Two Ceremonial Documents
Section 1 Letters of Thanks
Section 2 Letters of Congratulations
Section 3 Letters of Apologies
Section 4 Letters of Sympathy
Chapter Three Social Documents (Ⅰ)
Section 1 Letters of Inquiry
Section 2 Letters of Appointment
Section 3 Letters of Invitation
Section 4 Proposals
Section 5 Letters of Complaint
Chapter Four Social Documents (Ⅱ)
Section 1 Letters of Introduction
Section 2 Letters of Recommendation
Section 3 Letters of Request
Section 4 Job Application Letters
Section 5 Letters of Resignation
Chapter Five Human Resources Documents
Section 1 Enrollment
Section 2 Offer
Section 3 Termination of Employment
Section 4 Internal Transfer
Chapter Six Business Documents
Section 1 Establishing Business Relations
Section 2 Inquiries, Offers & Counter-offers
Section 3 Orders & Contracts
Section 4 Terms of Payment
Section 5 Insurance & Shipment
PartⅢWriting for Certificate Tests
Chapter One Business English Certificate
Section 1 BEC Preliminary
Section 2 BEC Vantage Exercises One
Chapter Two China Business English Certificate
Section 1 CBEC 1 Exercises One
Section 2 CBEC 2 Exercises One
Chapter Three China Business English Training
Section 1 CBET 3 Exercises One
Section 2 CBET 2 Exercises One
Bibliography
文秘英语实训（第三版）（21世纪高职高专规划教材·现代秘书系列）是2018年由中国人民大学出版社出版,作者冯修文。
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