内容简介
In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational.
As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals:
· Why people act the way they do
· How instinctive responses can exacerbate the situation—and what to do instead
· When to confront a problem and when to walk away
· How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll
· And much more
作者简介
Dr. Mark Goulston has been described as a "people hacker."
Starting off as a clinical interventional psychiatrist and UCLA professor of psychiatry, he learned to "hack" into the minds of suicidal and potentially violent individuals to prevent acts of destruction to others or themselves. He next went on to train FBI and police hostage negotiators. He has since expanded his work ...
(展开全部)
Talking to Crazy是2015年由AMACOM出版,作者MarkGoulston。
得书感谢您对《Talking to Crazy》关注和支持，如本书内容有不良信息或侵权等情形的，请联系本网站。
